FAQs

Why Mulandesign is cost saving?

We have excellent Chinese web design specialists who charges only 1/10 to 1/5 in payment comparing that of our western counterparts. Thus this greatly reduces the labour cost.

Are your Web Design costs one time?

Certainly. There is no hidden cost or extra charge during your website development. And we even offer one year free service of small modification to your web on your demand.

Will you custom design our website for this price?

Absolutely. We will custom your web as unique as you are.

Do you offer payment plans?

We expect 50% of the agreed upon amount paid before we start, and the remaining balance on the day the site goes live.

How long can I have my website done?

Usually it takes 10 working days for a small project and 15 to 20 working days for a middle scale project.

How Does Your Web Design Process Work?

Our mission is to build excellent and cost effective website for your business. A professionally built website can help promote your products and services, enhance your online image, and generate sales. As bearing this sense in mind, we will first research your business needs and plan a strategy to create a suitable web solution for you. Our process includes:

* Initial Consultation

All our services begin with a free initial consultation to determine your requirements. Our experienced business analysts work closely with you to determine your exact needs and desires, and will complete a detailed design worksheet itemizing all your requirements. This helps us gather information about your company, services, audience, purpose, site goals, and more.

The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us! We prefer you call so we can provide you with faster service, but emails are okay too.

* Proposal & Paperwork

After you are confident we have addressed all your ideas, questions, and requirements, you can get specific recommendations for your project. There are many different ways to meet your specific needs. We explain these options with the proposed pricing to deliver them. Once you agree, you receive a formal proposal that contains all of the work you require, prices and payment schedule, and contract.

* Payments

We require 50% Deposit to start your work. After “you agree”, “we agree” and paperwork is signed and faxed or mailed to us, we start the actual design process. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time please contact us about any concerns, questions or comments you have about your project.

* Collecting Your Content

You will provide us with the text and any other content for your website and any specific pictures you would like.

* Design Development

We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. Once you provide that information to us, usually within 2 working days, you get a creative "mockup" of what your website will look like when it's completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.

* Design Selection & Finalization

After the initial "Mockup" is designed, you will review it on our servers. We send you the "mockup" and ask if you would like any changes. You request revisions as necessary and then you provide final approval.

*Web Development

After receiving your final approval on the "mockup", we will then begin building the website and web pages, incorporating the design and all of the content that you provide.

* Pre-launch Evaluation

After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.

* Launching Your Website

After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!

We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence.

* Ongoing Support

After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

Can you create a logo to go with our web site?

Sure we can. In fact, we make excellent logos for $99.00. We can also design brochures, business cards and all your stationary to go with your website.

I am a small home business, do you work with Individuals?

Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.

What are your Business Hours?

As we locate in China, we work 8:00 PM to 6:00 AM EST - Monday to Friday. For your convenience live MSN & Skype chat is available for sales or support almost 24/7.